Do you offer warranties on jewelry purchases?

Yes, Webb Jewellers provides warranties on many items. Coverage typically includes manufacturing defects and may vary by product. Ask in-store for specific warranty details at the time of purchase.

Can I bring in jewelry for repairs or cleaning?

Absolutely. Webb Jewellers offers in-house jewelry repairs, meaning your items are not shipped off. They also provide professional cleaning services to restore your pieces to like-new condition.

What is your return or exchange policy?

Returns and exchanges are accepted under certain conditions—typically requiring the item to be unworn, in original condition, and accompanied by a receipt. Time limits and exclusions may apply, especially for custom pieces.